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【简答题】
一天中午，餐厅里来了一位老先生，这位老先生自己找了一个不显眼的角落坐下，对面带笑容前来上茶、点菜的服务员说：“不用点菜了，给我一份面条就可以，就三鲜面吧。”服务员仍然微笑着对老先生说：“我们饭店的面条口味不错，您请稍等，喝点茶，面条很快就会烧好的。”说完，又为客人添了点茶才离开。 十分钟后，热气腾腾的面条端上了老先生的餐桌，老先生吃，付了款，就离开了餐厅。 晚上六点多，餐厅里已经很热闹了，发现中午的那位老先生又来了，还是走到老位置坐下，连忙走上前去，笑语盈盈地先生打招呼：“先生，您来了，我中午没来得及向您征询意见呢？面条合您的口味吗？”老先生看着面带甜美笑容的说：“挺好的，晚上我再换个口味，吃炒面，就肉丝炒面吧。”给客人填好单子，顺手拿过茶壶，给客人添好茶，说：“请您稍侯。”老先生看着微笑着离开的，忍不住点了点头。 用餐完毕，亲切地笑着询问老先生：“先生，炒面合您口味吗？”老先生说：“好，好，挺好的。我要给我侄子订18桌标准高一些的婚宴，所以到几家餐厅看看，我看你们这儿服务真好，决定就放这儿啦。”一听只吃一碗面的客人要订18桌婚宴，楞了一下，马上恢复了笑容，对老先生说：“没问题，我这就领您到宴会预订处去办理预订手续。” 请结合所学知识和本案例分析服务对销售的重要性。
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反馈参考答案：
举一反三
【单选题】[音频]
A.
The job requires beginners to work hard.
B.
He enjoys working in the advertising company.
C.
His well-paid job requires a lot of hard work.
D.
He feels underpaid for he often works overtime.
【单选题】B2-U6_3_1_4.mp3: ( )
A.
The job requires beginners to work hard.
B.
He enjoys working in the advertising company.
C.
His well-paid job requires a lot of hard work.
D.
He feels underpaid for he often works overtime.
【单选题】( )
A.
The job requires beginners to work hard.
B.
He enjoys working in the advertising company.
C.
His well-paid job requires a lot of hard work.
D.
He feels underpaid for he often works overtime.
【简答题】A. She is affected by advertising. B. She likes shopping online. C. She enjoys playing s. D. She decides to save more money.
【单选题】[音频] What does the man say about his job?
A.
The job requires beginners to work hard.
B.
He enjoys working in the advertising company.
C.
His well-paid job requires a lot of hard work.
D.
He feels underpaid for he often works overtime.
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