A.
that have favorable overtones for the company initiated by the public relations department
B.
not all publicity is initiated by the firm
C.
usually in the form. of press releases or press conference
D.
such as its product quality, the servicing and handling of complaints, and the tenor of the advertising
E.
what it means to the company is
F.
Although the basic purpose of public relations is to provide positive influence on the public image