Su-Lin: Oh, hello! Good morning, Madam Guest 1: (Grumbling) My room needs _______. Can you do it now? Su-Lin: (Stops what she is doing to face the guest) Of course. I’ll get to your room as soon as I’m finished here. Guest 1: Why can’t you ________ first? Su-Lin: (Flustered) Well, let me_____ with my supervisor... Guest 1: We really need some clean towels. Su-Lin: I will make sure to get those to you, Madam. Guest 1: My _______ is broken Su-Lin: I'll have someone look at it as soon as possible. Guest 1: And did I mention that the hot water is not working Su-Lin: I ______ for the problems with your room. Let me call Engineering to ensure they get these things resolved. Guest: Yes, I wish you would!