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【单选题】
将产品、服务和市场营销过程同竞争对手尤其是最具有优势的竞争对，手进行对比，在比较、检验和学习的过程中逐步提高自身的服务质量，这被叫做______。A.
全面质量管理
B.
蓝图技巧
C.
ISO质量体系认证
D.
标准跟进
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【简答题】改错。 ( ) 1. What's would you like ? __________________ A B C ( ) 2. I would like some beefs . __________________ A B C ( ) 3. I can use chopstick now. __________________ A...
【单选题】下列哪种缓冲对决定着血浆的pH
A.
KHCO3/H2CO3
B.
Na2HPO4/NaH2PO4
C.
NaHCO3/H2CO3
D.
血红蛋白钾盐/血红蛋白
E.
氧合血红蛋白钾盐/氧合血红蛋白
【单选题】– Which park would you like to visit, People’s Park or West Hill Park? – ___________. I would like to visit Seaside Park
A.
Both
B.
Neither
C.
Either
【单选题】—Would you like me to show you the way? —_____. [ ]
A.
No way
B.
Yes,you would
C.
It's right
D.
That's very kind of you
【简答题】Clerk：It’s $499．Would you like 5 ?
【单选题】—Which park would you like to visit, People's Park or West Hill Park? —_____. I would like to visit Seaside Park. [ ]
A.
Both.
B.
Either
C.
Neither
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