【单选题】The opreating principles of the telephone are ______ they were in the nineth century.
【多选题】途中导游是地陪首次向旅游者提供的导游服务,除了持热情友好的态度之外,还应在( )方面展现其职业素养。
【单选题】B. Read a passage and choose the best answer. P87 Most room service orders are given by telephone. The telephone is therefore the first point of contact with room service staff and good telephone t...
A.
sure that the items requested are delivered to the right guest.
B.
The items are charged to the right account.
C.
the guest feel known and valued.
D.
Confirming the guest’s name.
【判断题】All the telephone calls are answered by the boss