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【简答题】Language Review: Present and present continuous Complete this e-mail. Write the verbs in brackets in the correct tense (present or continuous). Hi Sam, We (1)_______________ (have) a fan...
【多选题】处理客户投诉的原则是()。P264
A.
预防原则
B.
回避原则
C.
责任原则
D.
及时原则
E.
D
F.
处理客户投诉的原则有预防原则、及时原则、责任原则、管理原则。P264
G.
、获得网络客户反馈的方法有（）。P267
H.
定期采用调查表及问卷
I.
为客户创建在线社区
J.
向一组客户分发产品 K. 为网站访问者提供免费的在线产品
【简答题】Hi, everyone! please upload you self / peer-evaluation work after you review your listening assignments in the previous two weeks. I'd like to read your reflection. Are you doning better or improving ...
【简答题】处理客户投诉的原则
【单选题】听力原文：W: I just read in the newspaper that Lord of the Rings is this year's greatest hit. Why don't we go and see it at the Grand Cinema? M: Don't you think that cinema is a little out of the way? Q: W...
A.
The cinema is some distance away from where they are.
B.
He would like to read the film review in the newspaper.
C.
They should wait to see the movie at a later time.
D.
He'll find his way to the cinema.
【单选题】听力原文：W: I just read in the newspaper that Lord of the Rings is this year's greatest hit. Why don't we go and see it at the Grand Cinema? M: Don't you think that cinema is a little out of the way? Q: W...
A.
The cinema is some distance away from where they are.
B.
He would like to read the film review in the newspaper.
C.
They should wait to see the movie at a later time.
D.
He'll find his way to the cinema.
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