【简答题】What are the four customer relationship groups? Is there a way marketers can move a Stranger to True Friend? Explain how Apple and BMW would move their Strangers to True Friends.
【简答题】Section C Directions: There are 2 passages in this section. Each passage is followed by some questions or unfinished statements. For each of them there are four choices marked A), B), C) and D). You s...