【判断题】Sometimes it happens that no guide meet the tourists when they arrive at the airport because of the following reasons: (1) The sponsor travel service fails to inform the local agency of the arrival ti...
【判断题】On the day when the tourists arrive, the guide may not contact the sponsor travel service to confirm the arrival time, but he should inform the driver of the time and place.
【判断题】The second step of the Maintenance and Storage service is that the room attendant introduces the opening time and attentions of the depository and arranges the maintenance service for the guest immedi...
【简答题】翻译: Simultaneity : Services are rendered and consumed during the same period of time.As soon as the service consumer has requested the service(delivery),the particular service must be generated from s...