【单选题】As the economy weakens, banks are increasingly squeezing customers who overdraw their bank accounts. Bank of America and Washington Mutual have jacked up their overdraft fees and made it easier for cu...
【单选题】Select the paragraph from the introduction [paragraphs 1-5] that explains how customers can donate their used Legos.
A.
Plastic is a strong material. It can be bad for the environment. Plastic does not break down easily. It cannot become part of the soil. Instead, plastic breaks into tiny pieces. Birds might eat these pieces. Other animals might eat them, too. Plastic is bad for animals.
B.
Customers are worried about this. Lego knows this. It wants to make its customers happy. So Lego is trying a new program.
C.
Customers might have Legos they do not use anymore. Lego wants to keep them out of the trash.
D.
Customers can mail old bricks back to Lego for free. Lego will clean the used toys. Then they will give them to Teach for America. Teach for America is a charitable group. It will give the Legos to classrooms in the U.S.
【简答题】You suspect that your customers aren’t as happy as they once were. First, existing customers seem to be 1 you for the competition almost as fast as you can get new ones. Second, your company has start...