听力原文：Man: The thing is, he was a very good customer of ours until about five years ago, when we had that safety problem with the R21. He didn't reply to our literature or anything for all that time, and then suddenly there's this phonecall: 'I'll be in England next week. Could I arrange to come and see you sometime?' i think he'll like the present range, so let's hope we can get back to normal business relations... &8226;You will hear another five short recordings. Each speaker is talking about a visitor to the office. &8226;For each recording, decide which visitor the speaker is talking about. &8226;Write one letter (A-H) next to the number of the recording. &8226;Do not use any letter more than once. &8226;After you have listened once, replay each recording.