Imagine that your friend Chen Jun has sent you an email message describing his unpleasant experience and asking what you think about it. Write him a letter suggesting some possible explanations for what happened, and some suggetsiokns for how to handle such a situation. You can find help from the attached materials. Make sure you paraphrase if you use any of the information. Letter to Chen Jun reference materials.pdf Please pay attention to: 1) the order of your explanations; 2) use of hedging words; 3) showing your empathy.