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【单选题】
优质的顾客服务措施或体系必须是发自内心的,是诚心诚意的,是心甘情愿的,这说的是_________特征。A.
情感特征
B.
适当特征
C.
规范特征
D.
效率特征
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举一反三
【单选题】Miss Li ___as a secretary for five years in the company, and now she is general manager of it.
A.
serves
B.
served
C.
has served
D.
had served
【单选题】14-53. Which of the following italicized parts is used as an object complement?
A.
The front door remained locked
B.
The boy looked disappointed .
C.
Nancy appeared worried .
D.
He seemed to have no money left .
【单选题】－Having many helpers makes a task easier and faster to complete. －I think so._______ .
A.
Many hands make light work
B.
Too many cooks spoil the broth
C.
The early bird catch the worm
D.
The more you learn, the more you know
【简答题】交流工频安全电压的上限值,在任何情况下,两导体间或任一导体与地之间都不得超过() V 。
【单选题】Dr Ma, ________ ORBIS doctor, has done so important ________ job that many people are grateful to him. [ ]
A.
a; a
B.
a; an
C.
an; a
D.
an; an
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