I work as the reception manager at a hotel.A(n) 6 came in a few weeks ago with a note attached that the guest would be travelling with her 7 father.Just so that we would be aware when 8 with them when they arrived as his daughter wanted to make his trip to Ireland as 9 as possible.Upon seeing this note and noting I would be the one to 10 them in , I decided to learn some basic 11 language. I greeted the guest in my usual way , 12 for the surname on the booking.Once I heard the name I 13 immediately who was standing in front of me. I had been learning for over two 14 how to say “ Welcome to Ireland.My sign language is 15 , but if you need anything during your 16 just let me know and we will help you ”. I smiled at the father and daughter in front of me , turning to the father who I greeted in sign language and began the bit I had 17 for him.The father smiled and was so 18 .Seeing his reaction was 19 for me.It was so worth the last few weeks of learning basic sign language. Sadly , I wasn ’ t 20 the day they checked out , but they had left a gift for me with a note saying “ Thank you very much for what you did.My father has been in 21 spirits since you checked us in and insisted we get you a 22 before we left.You have no idea how much this 23 to my father and me and we can ’ t thank you enough.You ’ ve made his trip very special with one simple 24 ”. They wrote a letter to the general manager also asking to give me a raise , which I really 25 .I cried for a solid 5 minutes when I came to work today to find this gift in my locker. 6 . A.guest B . invitation C . booking D . warning 7 . A.deaf B . blind C . forgetful D . stubborn 8 . A.discussing B . dealing C . cooperating D . bargaining 9 . A.soon B . long C . formal D . smooth 10 . A.guide B . invite C . check D . drive 11 . A.body B . sign C . official D . foreign 12 . A.asking B . paying C . charging D . applying 13 . A.greeted B . decided C . forgot D . realized 14 . A.hours B . days C . weeks D . months 15 . A.fluent B . terrible C . standard D . helpful 16 . A.stay B . travel C . study D . dinner 17 . A.learned B . left C . booked D . bought 18 . A.kind B . tired C . polite D . happy 19 . A.fair B . enough C . natural D . regular 20 . A.sleeping B . noticing C . working D . waiting 21 . A.healthy B . normal C . amazing D . hopeful 22 . A.job B . gift C . surprise D . chance 23 . A.meant B . devoted C . attached D . owed 24 . A.word B . note C . comment D . gesture 25 . A.deserved B . doubted C . appreciated D . suggested