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听力原文:M: Betty, you speak several languages, don't you? W: Yes, I speak Spanish and French. M: And what helped you most in learning those languages? W: What helped me most... Well, I studied both languages in high school, and I'm still studying Spanish here at the university, but I think that travel has probably been the most help to me. You see, I've been lucky in that I've lived in Europe. Believe me, I didn't speak very well before I moved there. M: You're right, Betly. After studying a language, practice is very useful. When you live in a country where the language is spoken, it's ideal. But, you know, some times it's difficult to make friends in a new place, even when the people are very friendly. W: Yes, I know what you mean. Especially if you don't speak my language too well. I bad some problems when I first moved to Europe. M: And, of course, some people are shy. W: That's true. M: Betty, whether or not I'm living in a country where the language is spoken, I always go to movies, and whenever I can, I watch TV or listen to the radio in the language I'm trying to learn. W: Me too. And reading is another good way to learn. Books axe good, but I think that newspapers and magazines are even better. M: So do I But I don't believe that it's possible to take advantage of practice opportunities without some knowledge of the language first. W: Sine. First it's a good idea to study grammar, vocabulary. M: ... and listening, perhaps even reading. W: Then practice is very, very, helpful. (20)
A.
Making friends in a foreign country.
B.
Spanish and French.
C.
Foreign TV, radio and other media.
D.
Learning a foreign language.
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【单选题】理智型问题客户具有很强的推理能力和判断能力,在深思熟虑后才做决定,善千控制自己的情惑,所以在处理理智型客户的投诉时应( ) 。
A.
以专业、权威的形象出现,并提供有理有据的解决方案
B.
有理有据,以理服人
C.
应耐心引导,其说出真实想法
D.
态度要热情,多花一点时间倾听
【单选题】252理智型问题客户具有很强的推理能力和判断能力,在深思熟虑后才做决定,善于控制自己的情感,所以在处理理智型客户的投诉时应()
A.
以专业、权威的形象出现,并提供有理有据的解决方案
B.
有理有据、以理服人
C.
应耐心引导,使其说出真实想法
D.
态度要热情,多花一点时间倾听
【单选题】理智型问题客户具有很强的推理能力和判断能力,在深思熟虑后才做决定,善于控制自己的情感,所以在处理理智型客户的投诉时应(
A.
A,以专业、权威的形象出现,并提供有理有据的解决方案
B.
B,有理有据,以理服人
C.
C,应耐心引导,使其说出真实想法
D.
,态度要热情,多花一点时间倾听
【单选题】252理智型问题客户具有很强的推理能力和判断能力,在深思熟虑后才做决定,善千控制自己的情惑,所以在处理理智型客户的投诉时应 ( ) 。
A.
以专业、权威的形象出现,并提供有理有据的解决方案
B.
有理有据,以理服人
C.
应耐心引导,使其说出真实想法
D.
态度要热情,多花一点时间倾听
【单选题】理智型问题客户具有很强的推理能力和判断能力,在深思熟虑后才做决定,善于控制自己的感情,所以在处理理智型客户的投诉时应()
A.
以专业、权威的形象出现,并提供有理有据的解决方案
B.
有理有据,以理服人
C.
应耐心引导,使其说出真实想法
D.
态度要热情,多花一点时间倾听
【单选题】李白对于“清真”的理解,不仅跨越了古今悠远溟漠的时空而显示出超越性,同时还表现为人物风神的清虚、灵动、潇洒、自由,艺术作品的清朗、纯真、精妙、传神。为了追求清真,李白付出毕生精力,他高呼以清真取代绮丽,一生写下了大量诗文,并以作品证实了自己的诺言。以下诗句比较符合李白“清真”风格的一项是( )。
A.
斜光照墟落,穷巷牛羊归。野老念牧童,倚杖候荆扉
B.
梦入神山教神妪,老鱼跳波瘦蛟舞。吴质不眠倚桂树,露脚斜飞湿寒兔
C.
玉宫桂树花未落,仙妾采香垂佩缨
D.
修坂造云日,我马玄以黄。玄黄犹能进,我思郁以纾
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A.
斜光照墟落,穷巷牛羊归。野老念牧童,倚杖候荆扉
B.
梦入神山教神妪,老鱼跳波瘦蛟舞。吴质不眠倚桂树,露脚斜飞湿寒兔
C.
玉宫桂树花未落,仙妾采香垂珮缨
D.
修返造云日,我马玄以黄。玄黄犹能进,我思郁以纾
【简答题】yǒu yì
【单选题】再次使用相同批号的青霉素时,免做过敏试验要求的间断时间是
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不超过1天
B.
不超过2天
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不超过3天
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不超过4天
E.
不超过7天
【判断题】著名的开源硬件是一种叫Arduino的开源电子平台
A.
正确
B.
错误
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