Group check-in 团队入住 ( A: Local guide; B : Tour leader; C : Receptionist ) C: Good evening! ————————l. 欢迎来到我们酒店 A: Good evening! I’d like to have two suites, five singles and four twins. C: ——————————? 您预定了吗? A: Yes. We’ve booked them for our tour group from the Unite States. I’m from ------------ 中国国际旅行社 and the group code is ZJCITS-A0509024 with 17 passengers. C: I’m sorry, but I don’t see your reservation here. A: I’m sure we have made a reservation. I reconfirmed it before I came. Could you check again or contact the Sales Department? C: All right. Let me check again. Ah, yes, here it is. Two suites, five singles and four twins for CITS. B: Any problem? A: No, everything is all right. B: Are the rooms ready? C: Yes, they are. But ----------------- 能看一下您的护照吗? , please? B: Sure. Here you are. C: Thank you. Would you please fill in these ——————— 入住登记表格 ? B: The forms are finished. Shall we have the keys to our rooms? C: Here are the keys. Have a good stay in our hotel. B: Thank you. We will.