Problems mentioned by Traveler 2: prefix="o" ns="urn:schemas-microsoft-com:office:office" 1. Not enough leg room 2. Lost or delayed luggage 3. Long queue at check in 4. Poor quality food and drink 5. No baggage trolleys available 6. Overbooking of tickets 7. Flight delays and cancellations 8. Jet-lag ?xml:namespace>