【简答题】Until recently, the University of Kent prided itself on its friendly image. Not any more. Over the past few months it has been working hard, with the help of media consultants, to play down its cosy r...
【判断题】Read Articles 1&2 on page 25 of your textbook and judge the following statement True or False: The key to Toyota's success is not only its costomer focus but also its products.
【判断题】Because of its focus on innovation and quality manufacturing, Total Quality Management is not useful for firms which follow a cost leadership strategy.