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【单选题】
790对客户的期望值,理解错误的是? ( )A.
经历越少得人，期望值一般就相对应得越容易被满足
B.
当客服不能满足客户的期望值时，他应该降低客户的期望值
C.
个人的需求也导致期望值的上升
D.
由于口碑的传递导致客户期望值的上升，客服应该给客户一个低期望值
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【简答题】电子商务系统的基础是()。 A决策支持系统 B电子数据交换 C商业信息系统 D财务信息系统
【单选题】Shortly after we ______, a waiter came over to us with a smile.
A.
sat
B.
seated
C.
was seated
D.
seated ourselves
【多选题】How do we play table tennis?
A.
allow a ball played toward them to bounce one time on their side of the table
B.
return it so that it bounces on the opposite side at least once
C.
spinning the ball to limit the opponent's options
【单选题】Shortly after we ______, a waiter came over to our table with a smile.
A.
seated
B.
were seated
C.
sat ourselves
D.
took places
【单选题】Shortly after we a waiter came over to our table with a smile.
A.
seated
B.
were seated
C.
sat ourselves
D.
had seated
【单选题】(15 ~16题共用题干) 女性,32岁,有心脏病4年,最近感到心悸,听诊发现心率100次/分,律不齐,第一心音强弱不等,心尖部有舒张期隆隆样杂音。 听诊的发现最可能是
A.
房性早搏
B.
室性早搏
C.
窦性心律不齐
D.
心房颤动
E.
窦性心动过速
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