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【多选题】
某电信运营营业厅的运营管理工作可以是（）。A.
营业厅的布置
B.
采用新的自助服务机，减少柜台服务人员
C.
对营业厅开展服务质量监督检查
D.
制定营业厅的服务流程
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举一反三
【单选题】Susan told me several times how she _______ children.
A.
longed for
B.
longed to
C.
short for
D.
shorted for
【简答题】Susan told me numerous times how her sister __________ children.
【单选题】Susan told me she _____lunch, so she was very hungry.
A.
has had
B.
hasn' t have
C.
have had
D.
hadn' t had
【单选题】听力原文：M: Susan told me you were on a diet, How much weight have you lost? W: Well，to start with, I weighed 160 pounds. The first two weeks I took off 10 pounds, but then I gained back 3 over the holida...
A.
150 pounds.
B.
160 pounds.
C.
153 pounds.
D.
less than 150 pounds.
【简答题】When Susan told me that she was terribly ill and probably would die. I cried. I didn’t understand why this happened to my best friend. Then Susan 35 me a red ribbon(丝带) without saying anything. A mont...
【单选题】听力原文：W：Susan told me that she was going to quit her job．I'll certainly be sorry to see her go M：Oh，she always says that! I wouldn't buy her a going-away present if I were you． Q：What does the man thin...
A.
She will go away.
B.
She will not feel sorry.
C.
She will not quit her job.
D.
She will not buy him a present.
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