【简答题】Passage Two High-quality customer service is preached( 宣扬 ) by many ,but actually keeping customers happy is easier said than done Shoppers seldom complain to the manager or owner of a retail store, b...
【简答题】Listen to the passage and fill in the blanks. sitting built official spirit properly Some people don't (1)______ understand team spirit. They think team spirit means having to become an (2)___...