听力原文： Welcome to the 2002 International Sales Conference. As you know, this is a chance for salespeople from different countries to meet. I'm Peter Roberts, the Sales Director of Fashion House. This is Alex Smy the, the MD. We start with a session today on a key issue for us-company strategy. Alex will lead that. I think you'll be interested in the ideas he's going to talk about. In the next session, from the coffee break until lunchtime, we'd like you to think about what these ideas mean for each country we work in. I think we've called that 'Workshops' in the schedule. We've left you some free time before dinner. There are drinks in the hotel lounge at seven o'clock Please all meet there before moving into the Blue Room for the meal itself. Tomorrow, Sunday, we start at 9 am. Alex wanted to schedule a product demonstration. I'd also hoped to fit in sales training. We finally derided to go with Alex's idea. Please can you be ready to start the session punctually. That session's followed by one called 'Discussion Groups', where we'll be looking at issues raised during the first session of the day. But we hope you'll not only talk but also think of an action plan by the end of the session. We haven't scheduled a sit-down lunch for tomorrow. Instead, we'll have a buffet at 12.30. That'll leave time for our guest speaker, Susan James. Most of you know her from last year, and I'm sure you'll all be interested in what she has to say about customer contact. Her session will include some reports from research about how clients feel when approached by salespeople and how this experience can be imp'roved. And then at five o'clocK the coach will take us all to the airport. Right, that's enough of the introductions. Let's now start the first session. How to approach Listening Test Part Three ?In this part of the Listening Test you listen to a monologue, e.g. a presentation. ?Before you listen, read the notes. Think about the presentation you will hear ?Note all possible answers as you listen for the first time. Do not make an immediate decision. ?Do not worry if you do not know the answers. You will hear the recording a second time. ?Listen for overall meaning. Do not choose an answer just because you hear the same words in the recording as in the question. ?Decide on your final answer only after you have listened for the second time. ?Check that you have used no more than two words in each numbered space. ?Look at the conference programme below. ?Some information is missing. ?ZYou will hear part of a welcome speech by a company's Sales Director. ?For each question 16 - 22, fill in the missing information in the numbered space using one or two words. ?You will hear the speech twice. Fashion House International Sales Conference 2002 Conference Programme Saturday 9.00 Session 1: Talk by the Managing Director about (16) .................. 10.30 Coffee 11.00 Session 2: (17) .................. 12.30 Lunch Free time 19.00 Meet in the (18) .................. Sunday 9.00 Session 1: (19) .................. 10.30 Coffee 11.00 Session 2: (20) .................. 12.30 (21) .................. (lunch) 14.00 Final session: Talk by guest speaker Susan James on (22) .................. 17.00 Coach to the airport (16)