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当客户提出投诉或抱怨时，人员首先应当说明企业的规章制度，然后再听取客户的投诉或抱怨。A.
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B.
错误
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【简答题】Cloze 2 One day, while at work in the coal-mine, I 1 overhear two miners talking about a great school for colored people in Virginia. I 2 at once to go to that school, 3 I had no idea where it was. I ...
【单选题】关于肠梗阻的叙述错误的是
A.
单纯性肠梗阻腹痛为阵发性
B.
高位小肠梗阻腹胀较明显
C.
低位小肠梗阻呕吐较晚
D.
麻痹性肠梗阻腹痛不剧烈
E.
绞窄性肠梗阻呕吐物可为血性
【单选题】关于肠梗阻的叙述，错误的是（）
A.
肠管扩张积液，内径＞3cm
B.
肠蠕动异常
C.
阵发性腹痛、腹胀、呕吐、排气排便减少或无
D.
肠壁黏膜皱襞水肿、增厚，排列呈鱼刺状
E.
肠壁水肿、增厚，呈“靶环征”
【简答题】When I was ten I was suddenly confronted with the anguish of moving from the only home I had ever known. We seem to have so many ways of saying goodbyes and they all have one thing in common: sadness....
【单选题】下列有关肠梗阻的叙述中，哪一项是错误的
A.
急性肠炎可引起痉挛性肠梗阻
B.
机械性肠梗阻最常见的原因是粘连性肠梗阻
C.
结肠梗阻属于闭袢型梗阻
D.
低位肠梗阻比高位肠梗阻更易引起电解质失衡
E.
麻痹性肠梗阻时疼痛往往不明显
【简答题】Complete the following sentences by translating the Chinese into English. Only when I reached my thirties ____________________ ( 我才意识到读书是不能被忽视的 ).
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