【多选题】下列关于证券经纪业务中客户投诉的说法,正确的有()。
B.
证券公司或证券公司营销人员必须对有效投诉负责,并按照相关法律法规承担相应的责任
C.
对于无效投诉,证券公司和证券公司营销人员无须对客户解释
D.
正确处理客户投诉,及时作出回应和调整,是证券公司与客户保持长久关系的必然选择
【单选题】Fill in the gaps with words or phrases given below:My grandfather was born in Hong Kong _________ and moved with his family to Britain in the early 1920s
A.
at the turn of the century
【单选题】能把性格分为外倾型和内倾型,是依据下列哪类划分标准
【多选题】下列关于证券经纪业务客户投诉的说法,正确的有( )。
B.
证券公司或证券公司营销人员必须对有效投诉负责,并按照相关法律 法规承担相应的责任
C.
对于无效投诉,证券公司和证券公司营销人员无须对客户解释
D.
正确处理客户投诉,及时作出回应和调整,是证券公司与客户保持长 久关系的必然选择
【简答题】Music comes in many forms; most countries
have a style of theirown. 1_ the turn of the century when jazz was born,
Americahad no prominent 2_ ofits own.No one knows exactly when jazzwas 3_ ,or
by whom...
【单选题】下列关于合规投诉处理的说法错误的是( )。
B.
合规部门收集事实和调查准确数据以便确认真正问题所在,记录相关投诉信息并复述每一条数据,强调共同利益并且负责任地承诺解决问题,可以降低基金公司声誉风险
C.
随着基金管理人运作日益复杂,投诉也随之变得越来越多
D.
大多数基金公司建立了客户投诉的管理办法或处理流程等制度,建立了完整的投诉处理流程
【单选题】把性格划分为外倾型与内倾型,是依据下列哪类划分标准?
【简答题】My grandfather was born in Hong Kong __________ and moved with his family to Britain in the early 1920s.
【单选题】My grandmother was born in Hong Kong at the __________ of the century and moved with her family to Britain in the early 1920s.
【判断题】The aftermath of WWI was still shadowing British people during the early 1920s, as shown in Mrs. Dalloway .