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【单选题】
Tom is still full of beans at 70.A.
courageous
B.
kind
C.
energetic
D.
single
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反馈参考答案：
举一反三
【单选题】how to solve complaints.
A.
handling complaint
B.
steps to deal with complaints
C.
Complaints Department
D.
feedback
【多选题】Common types of customers' complaints include
A.
complaints about service quality
B.
complaints about service attitude
C.
complaints about products and facilities
D.
complaints about accidental events
【简答题】A．questions B．inquiries C．problems D．complaints
【单选题】how to solve complaints
A.
steps to deal with complaints
B.
room complaint
C.
food complaint
D.
complaint letter
【单选题】The three main types of complaints are:
A.
noise complaints, bad odors and rude employees
B.
noise complaints, false advertising and incompetence
C.
employee behavior, dishonesty and property related
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