皮皮学，免费搜题
登录
logo - 刷刷题
搜题
【简答题】
某 手机专卖店,当人员正在为一位客户更换摔坏的手机壳时,另一位客户进来,诉求自己昨天的手机总是,要换一部新的,礼貌地说:“请稍等,稍候为您处理。”客户点头应允。这时走到近处,那位正等候的客户又向她说明了情况,希望能给予解决。但此时心里想的是:刚才看到搭话了,应该是她接待的吧,我干嘛管她事啊?让她忙去吧。这么想着,便对客户说:“对不起,您不是我接待的,您等会儿吧,刚才接待的同事会帮您处理的。”客户一听就火了:“我在你们这儿买的手机,又不是从某个人手里买的,你宁可闲着也让我等,这是什么工作态度!找你们头儿,我要退货!” 1、对顾客说的话,说明了什么? 2、请结合团队与群体区别的相关理论,分析该手机专卖店为什么没有进入团队阶段? 3、该情景基于你的管理启示是什么?
手机使用
分享
复制链接
新浪微博
分享QQ
微信扫一扫
微信内点击右上角“…”即可分享
反馈
参考答案：
举一反三
【单选题】个人抵押商品住房保险是一种( )。
A.
信用保险
B.
财产保险
C.
保证保险
D.
人身保险
查看完整题目与答案
【单选题】Spreading oil on the open sea has the effect of ______．
A.
Diminishing the height of the seas
B.
Lengthening the distance between successive crests
C.
Increasing the height of the seas
D.
Preventing the wave crests from breaking
查看完整题目与答案
【单选题】Which of the following statements concerning the role of the sea in Hemingway’s novella The Old Man and the Sea is NOT correct?
A.
Through the protagonist’s interactions with the sea, his character emerges.
B.
The sea provides glimpses of the depth of the protagonist’s knowledge.
C.
His struggle, resolve and pride are measured in terms of how far out into the gulf he sails.
D.
The sea symbolizes the benevolent side of nature.
查看完整题目与答案
【简答题】The dispute settlement system of UN Convention on the Law of the Sea．
查看完整题目与答案
【单选题】To be honest, this restaurant isn’t _________ that one we went to the other day.
A.
half as good as
B.
as half good as
C.
as good as half
D.
good as half as
查看完整题目与答案
【单选题】关于斜线式构图，描述错误的是（）。
A.
可分为立式斜垂线和平式斜横线两种
B.
直线比斜线更有趣
C.
经常用来表现运动、倾斜、动荡、危险等
D.
可以表现专注
查看完整题目与答案
【单选题】One day Pa went to town to ______.
A.
sell animals he had caught all winter and buy articles of daily use
B.
trade the furs of the wild animals he had caught
C.
do some urgent business in town and buy some food on the way
D.
buy some presents for the family since holidays were coming
查看完整题目与答案
【单选题】Of all the features of the sea cucumber, which of the following seems to fascinate the author most?
A.
What it does when threatened.
B.
Where it lives.
C.
How it hides from predators.
D.
What it eats.
查看完整题目与答案
【单选题】The average height of the surface of the sea for all stages of the tide over a 19 year period is called ______.
A.
mean high water
B.
mean low water
C.
half-tide level
D.
mean sea level
查看完整题目与答案
【单选题】According to the international regulations concerning the prevention of pollution of sea areas from ships, the disposal into the sea of all plastics is （）.
A.
welcome
B.
admitted in some special sea areas
C.
prohibited
D.
acceptable
查看完整题目与答案
相关题目：
【单选题】个人抵押商品住房保险是一种( )。
A.
信用保险
B.
财产保险
C.
保证保险
D.
人身保险
查看完整题目与答案
【单选题】Spreading oil on the open sea has the effect of ______．
A.
Diminishing the height of the seas
B.
Lengthening the distance between successive crests
C.
Increasing the height of the seas
D.
Preventing the wave crests from breaking
查看完整题目与答案
【单选题】Which of the following statements concerning the role of the sea in Hemingway’s novella The Old Man and the Sea is NOT correct?
A.
Through the protagonist’s interactions with the sea, his character emerges.
B.
The sea provides glimpses of the depth of the protagonist’s knowledge.
C.
His struggle, resolve and pride are measured in terms of how far out into the gulf he sails.
D.
The sea symbolizes the benevolent side of nature.
查看完整题目与答案
【简答题】The dispute settlement system of UN Convention on the Law of the Sea．
查看完整题目与答案
【单选题】To be honest, this restaurant isn’t _________ that one we went to the other day.
A.
half as good as
B.
as half good as
C.
as good as half
D.
good as half as
查看完整题目与答案
【单选题】关于斜线式构图，描述错误的是（）。
A.
可分为立式斜垂线和平式斜横线两种
B.
直线比斜线更有趣
C.
经常用来表现运动、倾斜、动荡、危险等
D.
可以表现专注
查看完整题目与答案
【单选题】One day Pa went to town to ______.
A.
sell animals he had caught all winter and buy articles of daily use
B.
trade the furs of the wild animals he had caught
C.
do some urgent business in town and buy some food on the way
D.
buy some presents for the family since holidays were coming
查看完整题目与答案
【单选题】Of all the features of the sea cucumber, which of the following seems to fascinate the author most?
A.
What it does when threatened.
B.
Where it lives.
C.
How it hides from predators.
D.
What it eats.
查看完整题目与答案
【单选题】The average height of the surface of the sea for all stages of the tide over a 19 year period is called ______.
A.
mean high water
B.
mean low water
C.
half-tide level
D.
mean sea level
查看完整题目与答案
【单选题】According to the international regulations concerning the prevention of pollution of sea areas from ships, the disposal into the sea of all plastics is （）.
A.
welcome
B.
admitted in some special sea areas
C.
prohibited
D.
acceptable
查看完整题目与答案
参考解析：
知识点：
题目纠错 0
发布
创建自己的小题库 - 刷刷题