【简答题】《课堂教学技术与艺术》知识单元总共分为三大模块,分别言语技术、组织技术和( )
【单选题】How t o Handle Angry Customers ? Angry customers tend to aim their dissatisfaction and complaints at staff members. If this happens to you, you should remember that they are actually expressing their ...
A.
When the customers complain, you needn’t listen carefully.
B.
You needn’t say sorry to those angry customers.
C.
You should relax yourself and try to understand the angry customers.
D.
When you have patience with your customers, you are sure to succeed in winning over angry customers.
【判断题】面向对象分析师需要把多种不同的寻找概念类的方法融合,实际工作中不再区分用了何种方法。对或错?
【单选题】卷簧要机械示功器适用于转速小于()柴油机。
【单选题】“利福平(甲哌利福霉素)英国药典1993年版”,这种用文字描述商品品质的方法是( )。
【简答题】编写一个C程序,输入a,b两个值,输出两个数中的较大者
【简答题】____,是检查发现制动故障的主要手段。