【简答题】Staff: Hello. This is housekeeper. Guest: Hello. This is Miss Black. Staff: There is __________(1. 您的送洗衣物有一些问题 ). Guest: What’s wrong with it? Staff: The items in your bag _________________(2. 洗衣单和您实际...
【判断题】做蛋糕的面粉最好采用低筋面粉,其蛋白质含量最好为 6.5% 左右。( )
【简答题】什么是客户期望呢?影响客户期望的因素有哪些?