Task 1 What can E-medical ( E-med ) offer ? We offer advices with your own private online doctor by e-mail or phone. If we cannot sort out your problems in that manner , we can refer you to a specialist ( 专家 ) in the field you need for further investigations or examinations. What if you cannot make a diagnosis ( 诊断 ) by e-mail ? When we receive your e-mail and the doctor feels that he neds to speak to you to discuss your problems , he will call you immediately and we can help you that way. But if we feel it is necessary , we may ask you to have a video consultation to make a diagnosis or to treat you , or even refer you to a specialist. What about medical investigations ? If you need further medical investigations to work towards a diagnosis , such as blood tests or scans ( 扫描 ), your E-med doctor can usually refer you to a hospital in London. Other medical investigations can also be arranged remotely. The result will be sent to your E-med doctor , who can then advise you on what to do next.