听力原文:W: What can I do for you, sir? M: I want to draw $100 from my account. W: Have you got your bankbook with you? M: Yes, here it is. W: That's fine. Thank you. How do you want them? M: Ten-dollar bills. Please. W: Anything else? M: Yes, could you tell me my balance please? W: Here's your balance. M: Thanks. (13)