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【单选题】
CRM 环境下企业传统业务流程面临的挑战包括:( ) 、 客户个性化需求的满足、 市场竞争对业务流程的综合适应要求提高、 业务流程无限扩大 、 将客户知识管理融入业务流程
A.
交易效率的提高
B.
客户满意度的提高
C.
忠诚客户的增多
D.
产品质量的提高
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参考答案:
举一反三
【单选题】把体育与健康课程资源分为显性和隐性的分类标准是
A.
根据空间分布
B.
根据存在方式
C.
根据功能特点
D.
根据来源
【单选题】听力原文:M: I'm really sorry, Professor Irwin. I was sick yester-day. W: Look, I'm not upset that you couldn't keep the appointment, but it is common courtesy to call. You know that. M: Yes, I do. W: Duri...
A.
To discuss the results of the lab experiment.
B.
To answer Bob’s question about the lab experiment.
C.
To explain the method of collection by water displacement.
D.
To prepare the students to do the lab experiment.
【简答题】( )可以理解为,不是按行政边界来分区,而是按统计数据和额外信息来描绘相同效值区的地图。
【单选题】听力原文:W: Did you play basketball yester day? M: I planned to. But it rained. So I cleaned the room instead. Q: What did the man do yesterday? (12)
A.
Playing basketball.
B.
Cleaning.
C.
Shopping around.
D.
Planning his work.
【单选题】刚体受三力作用而处于平衡状态,则此三力的作用线
A.
必汇交于一点
B.
必互相平行
C.
必皆为零
D.
必位于同一平面内
【单选题】关于重型胎盘早剥正确的是
A.
子宫处于低张状态
B.
腹痛程度与胎盘后积血多少成正比
C.
贫血程度与外出血量相符
D.
子宫大小与妊娠月份相符
E.
胎位胎心清
【单选题】听力原文:M: I'm really sorry, Professor Irwin. I was sick yester-day. W: Look, I'm not upset that you couldn't keep the appointment, but it is common courtesy to call. You know that. M: Yes, I do. W: Duri...
A.
The man's last appointment.
B.
Professor Irwin's office hours.
C.
Student advisement during registration.
D.
The man's health problems.
【多选题】分区密度图(Dasymetrlc map)可以理解为,不是按行政边界来分区,而是按( )来描绘相同效值区的地图。
A.
旅游数据
B.
统计数据
C.
额外信息
D.
图形数据
E.
几何数据
【单选题】He thinks I have spoken ill of him, ____ I’m always speaking well of him.
A.
when
B.
and
C.
while
D.
on the contrary
【单选题】刚体受三力作用而处于平衡状态,则此三力的作用线:
A.
必汇交于一点
B.
必互相平行
C.
必都为零
D.
必位于同-平面内
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