Task 1 What can E-medical (E-med) offer? We offer advice with your own private online doctor by e - mail or phone. If we cannot sort out your problems in that manner, we can refer you to a specialist (专家) in the field you need for further investigations or examinations. What if you cannot make a diagnosis (诊断) by e - mail? When we receive your email and the doctor feels that he needs to speak to you to discuss your problems, he w ill call you immediately and we can help you that way. But if we feel it is necessary, we may ask you to have a video consultation to make a diagnosis or to treat you, or even refer you to a specialist. What about medical investigations? If you need further medical investigations to work towards a diagnosis, such as blood tests or scans ( 扫 描 ), your E-med doctor can usually refer you to a hospital in London. Other medical investigations can also be arranged remotely. The result will be sent to your E-med doctor, who can then advise you on what to do next.