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【单选题】
()2月27日，中央网络信息化领导小组成立。A.
2013年
B.
2014年
C.
2015年
D.
2016年
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举一反三
【简答题】Strong complaints 强硬投诉
【简答题】cattle
【单选题】how to solve complaints.
A.
handling complaint
B.
steps to deal with complaints
C.
Complaints Department
D.
feedback
【多选题】Common types of customers' complaints include
A.
complaints about service quality
B.
complaints about service attitude
C.
complaints about products and facilities
D.
complaints about accidental events
【简答题】A．questions B．inquiries C．problems D．complaints
【单选题】how to solve complaints
A.
steps to deal with complaints
B.
room complaint
C.
food complaint
D.
complaint letter
【单选题】The three main types of complaints are:
A.
noise complaints, bad odors and rude employees
B.
noise complaints, false advertising and incompetence
C.
employee behavior, dishonesty and property related
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